About Me
Research Philosophy
As a natural lover of people and technology, the role of a user experience professional emerged as an obvious fit for me early on in my career. While the role of technology is tremendous, if people don't understand how to use the product it cannot succeed. I believe that connecting with your end users, and walking in their shoes, is a critical part of ensuring success which is why I selected this photo.
Many years ago, my husband and I traveled to rural Uganda. While exploring a remote area, we met this group of kids carrying a collection of sticks.
Innocently, I asked them what they were doing with the wood. Unanimously, they giggled and exchanged the universal "teenage-look" that told me I had asked a ridiculous question. Politely, they responded that the sticks would be used to create a fire so dinner could be cooked that evening in their village.
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Given my suburban, Western upbringing, I was not expecting that answer however, it made complete sense given the context. This situation is a powerful reminder that, often, we don't know what we don't know. Being able to meet people where they are and see the world from their perspective is a powerful tool.
In an effort to redeem myself, I offered to carry their sticks and we talked more about the rhythm of their daily lives.
Passions
In addition to my love of people, I'm fascinated by emerging technologies and how they'll invariably shape our world - for better or worse. My phone is full of pictures of designs I encounter that are either awe-inspiring or horrifying. I love to share these real-world examples with fellow design enthusiasts. The world, and its many designs, is my interactive playground.
When I'm not thinking about design, I love spending time with my family, watching documentaries, petting dogs, cooking and traveling. I've learned more carrying a passport than I ever have sitting behind a desk.
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